Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Ansel ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application.

1. Information We Collect

Information You Provide (stored locally on your device)
• Most app data (journal entries, quiz responses, streaks, relapse logs) remains stored locally on your device
• Name or nickname you choose to enter
• Quiz responses and preferences
• Journal entries and reflections
• Streak, progress, and relapse logs
• Accountability contact details (if you add them)
• If you contact us by email, your email address and message

AI Chat Processing
• Messages you send to Ansel and recent conversation context are sent to a third-party AI provider to generate responses
• We use chat messages only to provide the chat feature (and, if needed, to prevent abuse)
• We do not sell chat data or use it for advertising
• We do not store chat messages on our servers; our AI provider (OpenAI) may retain data according to their policies
• OpenAI data retention policy: https://openai.com/policies/api-data-usage-policies

Analytics and Diagnostics
• Basic app usage events (screen views, feature usage) to improve the app
• Device and app information (device model, OS version, app version) for analytics and performance
• We do not collect or store IP addresses for analytics
• We do not use analytics for advertising or cross-app tracking

Subscription and Payment Data
• Subscription status and purchase receipts provided by Apple and RevenueCat

2. How We Use Your Information
Your local data stays on your device and is used to power features like your plan, streaks, journal, reminders, quiz responses, and relapse logs. We use analytics to understand feature usage and improve reliability.
Chat messages are sent to an AI provider to generate responses. We use chat messages only to provide the chat feature (and, if needed, to prevent abuse). If you contact us by email, we use your message only to respond to you.

3. Data Storage and Security
Your data is stored locally on your device using the device's application storage. We do not transmit your journal entries, quiz responses, or progress data to our servers. AI chat messages are sent to a third-party provider to generate responses, and analytics data is stored by our analytics provider.
Your security depends on your device settings. We recommend enabling a device passcode or biometric lock to protect your data.

4. Data Sharing
We do not sell your personal information. We share limited data with service providers needed to deliver the app experience.
• Apple processes subscription payments and provides receipt data
• RevenueCat manages subscription status and entitlements
• Our AI provider processes chat messages to generate responses
• PostHog processes analytics and diagnostics data
• External links or remote content may connect to third-party services

5. Your Privacy Rights
Because your data is stored locally, you can edit or delete it at any time in the App. You can also remove all app data by clearing the app storage or uninstalling the App. If you have questions, contact us at the email below.

6. Data Retention
Your data remains on your device until you delete it or uninstall the App. We do not retain server-side copies because we do not collect your app data. Chat data retention is governed by our AI provider (OpenAI) according to their policies.

7. Children's Privacy
Ansel is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Third-Party Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. If you purchase or manage a subscription, Apple handles payment processing and related data. We use RevenueCat to manage subscription status, PostHog for analytics, and a third-party AI provider for chat responses. Some screens may load remote images; those providers may receive your IP address when your device requests that content.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy and updating the "Last Updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
[email protected]